☕Prod CaféRequest Access
12:04:21[INFO]api-gatewayrequest id=8c2a authorized
12:04:22[WARN]payments-svcretrying stripe webhook (attempt 2/5)
12:04:23[ERROR]checkout-apiDB connection pool exhausted (max=20)
12:04:23[INFO]ai-baristaanomaly score=0.92 — correlating logs
12:04:24[ERROR]auth-svcjwt verification failed: token expired
12:04:24[INFO]anomaly-enginedetected spike in 5xx (baseline +340%)
12:04:25[WARN]kafka-brokerconsumer lag=12.4s on topic=orders
12:04:26[INFO]ai-ticketINC-2218 classified P1 (confidence 0.94)
12:04:27[ERROR]search-apielastic query timeout >5000ms
12:04:28[INFO]playbook-engineawaiting operator confirm for restart
12:04:29[INFO]slack-bridgealert dispatched to #sre-oncall
12:04:30[WARN]cloudwatchcpu p99=87% on node ip-10-0-3-14
12:04:21[INFO]api-gatewayrequest id=8c2a authorized
12:04:22[WARN]payments-svcretrying stripe webhook (attempt 2/5)
12:04:23[ERROR]checkout-apiDB connection pool exhausted (max=20)
12:04:23[INFO]ai-baristaanomaly score=0.92 — correlating logs
12:04:24[ERROR]auth-svcjwt verification failed: token expired
12:04:24[INFO]anomaly-enginedetected spike in 5xx (baseline +340%)
12:04:25[WARN]kafka-brokerconsumer lag=12.4s on topic=orders
12:04:26[INFO]ai-ticketINC-2218 classified P1 (confidence 0.94)
12:04:27[ERROR]search-apielastic query timeout >5000ms
12:04:28[INFO]playbook-engineawaiting operator confirm for restart
12:04:29[INFO]slack-bridgealert dispatched to #sre-oncall
12:04:30[WARN]cloudwatchcpu p99=87% on node ip-10-0-3-14
v0.9 — onboarding design partners

One App. Total Insight. Instant Fixes.

Prod Café unifies your logs, tickets, and AI into a single command center — so your team fixes incidents in minutes, not hours.

Request Early AccessSee How It Works
// MTTR ↓ 25%// log ingest < 30s// AI response < 5s
prod-cafe.live · us-east-1
96
HEALTHY
HEALTH SCORE
p99
412ms
5xx/min
38
MTTR
7m
The status quo

Five reasons incidents drag on far too long.

Tool fragmentation

5+ tools, no single source of truth.

#01

No log-to-ticket correlation

Manual grep while MTTR climbs.

#02

Reactive firefighting

Alerts after users already notice.

#03

AI outside the workflow

Pasting logs into ChatGPT manually.

#04

Support teams blind

No view into real-time system health.

#05
The platform

Six modules. One command center.

Built for teams that need to see everything and ship fixes from one place.

📊

Unified Observability Dashboard

One pane of glass for logs, metrics, and incidents.

SREDevOpsCXO
🎫

AI Ticket Engine

Auto-classify, route, and summarize every incoming ticket.

SupportEngineering
☕

AI Barista — DevOps Chatbot

Ask plain English. Get root cause, runbook, and fix.

DevOpsSRE
🔌

Integration Hub

CloudWatch, Jira, Slack, PagerDuty, Prometheus and more.

All teams
📈

Anomaly Detection

Catch spikes before users do — across every signal.

SREOps Lead
🛡️

Confirm-Gated Playbook Execution

AI proposes. Humans approve. Bots execute.

SREDevOps
Incident lifecycle

From signal to resolution in six steps.

01

Anomaly Detected

Baseline drift on 5xx rate.

02

AI Severity Classification

Scored P0 with 0.96 confidence.

03

P0 Alert

Routed to Slack + PagerDuty.

04

AI Root-Cause Analysis

Correlated to checkout-api deploy.

05

Confirm-Gated Playbook

Operator approves rollback.

06

Incident Resolved

MTTR logged. Postmortem drafted.

< 30s
log ingestion delay
< 5s
AI response time
≥ 25%
MTTR reduction
≥ 85%
ticket classification accuracy
Integration hub

Connects to your existing stack.
No rip-and-replace.

Cl
CloudWatch
Ji
Jira
Pa
PagerDuty
Sl
Slack
Pr
Prometheus
Gr
Grafana
Sa
Salesforce
Se
ServiceNow
☕ Prod Café Core
Role-aware intelligence

Same incident. Three views. Zero context-switching.

SRE / DevOps

Live log traces, health scores, playbook controls.

  • ▸Real-time log explorer
  • ▸One-click runbooks
  • ▸Confirm-gated remediation
CXO / Ops Lead

Business KPIs, MTTR trends, payment success rate.

  • ▸Executive scorecards
  • ▸Revenue-impact view
  • ▸Weekly auto-reports
Support Agent

Plain-English incident summaries, escalation context.

  • ▸Customer-ready summaries
  • ▸Linked tickets & timelines
  • ▸Status page automation
Under the hood

The architecture, simplified.

CloudWatch
Jira
Prometheus
Grafana
Slack
PagerDuty
AI Core Engine
Anomaly Detection
AI Ticket Engine
Remediation Engine
Log Aggregation
Health Scoring
Integration Hub
Dashboard
AI Barista
Log Explorer
Security & trust
AES-256 at rest
TLS 1.3 in transit
RBAC (Admin / SRE / Support / Viewer)
Confirm-gated remediation
Full audit trail
AWS Secrets Manager

Join the waitlist.
Be first to brew.

We're onboarding design partners in Healthcare and HealthTech. Limited spots.

No credit card. No commitment. Just early access.